We own a rental property in Newton.le.w and have used the company a couple of times before. Last Sunday we were contacted by the tenants to report a fault with the heating boiler. We phoned Steve & he called the next morning to say the boiler needed replacing . He provided us with a quote & installed the new boiler on the next day. Where could you find better reliable service? Job done – the tenants don’t know how lucky they are!

Reviewed11-Dec-2014

Pre installation Ste gave advice, outlined what work would be undertaken and the cost. He was always contactable either by phone or e mail and rang back promptly if I couldn’t get hold of him immediately. A full installation took 3 days to complete and a team of polite and pleasant workmen turned up every day on time and worked without a break to get the job completed on schedule. The work completed was of a high standard and all my carpets were covered up and what little mess was made was cleaned up at the end of the day. Once the higher spec central heating system was up and running the higher pressure caused a leak from our bathroom sink. Water came through the kitchen ceiling and caused damage. Ste sorted the problem immediately. Downside: A bedroom radiator valve was left open when the system was turned on which caused a leak which came through the living room ceiling which was sorted straight away.

Reviewed06-Sep-2013

This feedback is given by Age UK on behalf of a client who asked for help finding a central heating maintainer. The client is 89 years old and wanted to find a company he could trust. Age UK pointed him to the Trading Standards consumer line and he used Sure Fire Heating. The client has asked me to pass on his grateful thanks. The service was “A1” and highly recommended. The price was competitive and the service was very good. They were clean and careful.

Reviewed06-Nov-2013